Privacy Policy and Agreement

Social & Local CIC Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Information About Us

Social & Local CIC Ltd
Brand Communications Agency
Registered Office: 5th floor, Mariners House, 62 Prince St, Bristol BS1 4DQ
A Community Interest Company Limited by shares
Registration Number: 07654156
VAT No. 126 9600 12
DUNS No. 21-729-68-45

What Does This Notice Cover?

This Privacy Information explains how we use your personal data, how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out below.

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know.
  • The right to access the personal data we hold about you.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in later to respond.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the contact details provided later.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

What Personal Data Do You Collect?

We may collect some or all of the following personal data:

  • Name
  • Job title
  • Email address
  • Business telephone number
  • Personal telephone number
  • Twitter handle
  • Next of Kin details / Emergency contact person
  • Home address
  • Medical needs (e.g. allergies)

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for the following purposes:

  • Providing and managing business or services between our organisations, including between contractors and interns, and freelance personnel on file.
  • Providing information and updates on behalf of specific clients and responding to your correspondence. In this instance you have been identified as a stakeholder of their organisation and we hold your contact details on their behalf. Their privacy policy applies, and we can provide a copy on request.
  • Personalising and tailoring our products and services for you.
  • Communicating with you. This may include responding to emails or calls from you and sending you updates about us or articles of interest.

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept on the system for 48 months, however, following 12 months inactivity we will email you to ask if you wish us to continue to hold your information for future bookings.

How and Where Do You Store or Transfer My Personal Data?

We will only store your personal data within our secure server in the UK. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law. All of our data is held on secure cloud based servers and our IT systems are accredited by Cyber Security Certification.

Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes without your permission.

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. On request we will advise you precisely what we hold. We will respond to your subject access request within 7 days.

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Stephanie Drakes.

Email address: stephanie@socialandlocal.co.uk
Mobile: 07889 874547
Tel: +44 (0)207 808 7096
Postal Address: Social & Local Audley House, 13 Palace Street, London SW1E 5HX.

Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available.