Our Services


What we do

  • Audience, market and competitor research & mapping
  • Stakeholder & employee consultation
  • Strategy & sustainable marketing plans
  • Creative & activation support
    • Customer & channel planning
    • Campaign / design concepts & shareable assets
    • Visioning & new product / market development
    • Partner, community & stakeholder engagement
    • Measurement & evaluation

What our clients like about us

  • The talent and experience of a grown-up team
  • The speed at which we get to the nub of their business and its challenges
  • Strategies and ideas that take into account future impact
  • Easy-to-activate outputs and knowledge transfer
  • Maximum value
  • A choice of intermittent or longer-term involvement
  • A belief that teamwork works best (with you and your other agencies)
  • Our unique business model: placing equal emphasis on our own commercial and social objectives as a business


Our Work

Ikano Bank UK

The brief

In 2014 we were asked by Ikano Bank UK to develop a core customer value proposition. One of the IKEA family of companies, Ikano UK had traded successfully for 10 years as a b2b credit and loyalty provider; they now sought to extend their interests to online retail banking.

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Voluntary Services Overseas

Voluntary Services Overseas is is an international development charity who’s vision is a “world without poverty”. VSO was selected as the charity partner for the 2016 Shakespeare Lives campaign led by Number 10 under the umbrella of the GREAT campaign. The focus of the partnership was to support VSO’s work in supporting the education of those living in the poorest communities across the world.

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Trading with The City of London

The City of London Corporation is a special local authority that looks after The City of London (The Square Mile). One of their three main jobs is to support and promote The City as a world Financial Centre for overseas companies looking to locate themselves within the European market and position themselves best for bilateral trading.

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The Palace of Westminster

The exam questions from Visitor Services and the Public Information Department at The Palace of Westminster were: Who are the British Public today? What are their Political Engagement levels?

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Food Standards Agency – Food Safety Week 2015

The Food Standards Agency wanted to create and manage a diverse range of partnerships to maximise awareness of campylobacter via Food Safety Week 2015.

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Ikano Intelligent Shopping

Ikano Insight wanted to establish itself as a mainstream provider of shopper behaviour insight (Insight, Proposition, Creative)

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New College of the Humanities

Integrated marketing campaign to help the College consolidate its position and move forward.

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Brand evolution – developing a fresh, compelling business proposition to support Cornwall’s future growth (Insight, Proposition)

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Nottingham Citycare Partnership

Exploring the market for health & wellbeing services (Insight & strategy)

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St Mungo’s

Finding the true story behind the brand (Strategy)

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Islington Youth Council

Helping young people find their voice (Strategy, Creative, and Engagement)

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Newcastle City Council

Social ethnographic research into citizens’ online behaviour – ‘Digital by Default’ (Strategy)

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University College London Hospitals NHS Foundation Trust

Using digital patient Information to increase referrals (Strategy & Engagement)

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Action on Addiction

Compelling and striking brand personality (Strategy and creative)

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House of Lords

Developing a framework to evaluate marketing communications (Strategy)

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House of Commons

Communications strategy for free publications (Strategy)

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Capital One

Review, streamline and refresh of community CSR programme (Strategy & Engagement)

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Promotional campaigns for all seasons and climates (Creative)

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Barnardo’s Children’s Services

Staying competitive, and true to its values (Engagement & Strategy)

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Lincoln Castle & Heritage Skills Centre

Embracing the most powerful stories of English history (Brand & Creative)

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Islington Borough Council

Exploring a more socially beneficial way of commissioning Youth Services (Engagement, Strategy & Creative)

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University College London Hospitals NHS Foundation Trust

Finding the needle in the haystack: Young-Onset Dementia (Strategy)

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UK Drug Policy Commission

Testing the appetite for a national drugs anti-stigma campaign (Engagement)

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East Midlands Ambulance Service NHS Trust

Giving stakeholders a stake in the service’s future (Engagement & Strategy)

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"SoLo's work on this project has been transformative, in that they were able to understand very quickly that we are developing an innovation project rather than undertaking a traditional council review of strategy and service delivery.”
Islington Council

"I found S&L to be easy to work with, very professional and able to deliver evidence driven, practical proposals that helped us to move forward."
Barnardo’s Children’s Services

"Social & Local offer the very best in strategic thinking, combined with first class creative work. The project was delivered on time and to agreed budget and represented superb value for money"

"Social & Local have given us a valuable brand review and new strategic direction in record time and at a fraction of the cost that we would have incurred in London, but with the same level of expertise."
The Food & Drink iNet

"Have had a great experience with S&L, fits our ethos perfectly and delivered more than was requested! Thanks!"
The Renewal Trust

"S&L is a great team of top flight professionals who are pioneering very effectively a social enterprise approach to marketing consultancy."
Bucks New University

"I have been incredibly impressed with Social & Local's sensitivity to our business needs, attention to detail and fast response times throughout our recent project. "
Regent’s College London

"The social and local team bring together knowledge, contacts, experience and expertise with a friendly and refreshing manner."

"Partner consultation and engagement that truly achieves meeting of the minds."
UK Drug Policy Commission

"We were very happy with the service provided by Social and Local. Their communication with us was excellent, and we really appreciated the way they thought creatively about the brief and delivered valuable findings that will enable us to really help our residents access our services."

Newcastle City Council

"With an incredibly honed and skilful awareness of the NHS at all levels, they add value at every opportunity, going above and beyond."
East Midlands Ambulance Service

“SoLo have always been a great strategic support to Ikano but 2014 saw them take this to a whole new level. They actually became part of our team for 6 months – shaped the marketing and agency teams, delivered expertise where we most needed it and in true SoLo style, went above and beyond what we’d asked of them. We’re now in a much stronger position thanks to their valuable work.”
Dan Joy – Country Manager Ikano UK